Get paid securely in-app via your Shpock Wallet No selling fees Chat with buyers securely in-app Join a community you can trust – rate deals, report problems, get in-app and phone support Shpock is the platform bringing a little joy to the world of second hand selling and buying, making it easy to turn old stuff into new cash. When you receive your first payment, fill in your information to set up your wallet. Comes with the console and 2 controllers. Description. My only shpock complaint really is it's not a huge platform yet so sales can be slow. Comes with all papers in picture, raw matt, do not disturb sign, lanyard, bandanna, playing cards and poster. Item Details. Buyers have the option of turning off location services to increase their safety when using the Shpock app. Shpock instructs that when a deal is offered, accepted and confirmed it is legally binding. Brand: Sony. Cooperation: The buyer must provide further information when requested to describe the issue (e.g. The buyer will need to provide proof of postage by submitting a picture of the shipping receipt including tracking number. The app, launched in the UK in 2014, allows users to advertise their goods through the platform and sell to buyers in their community. Who's responsibility is it when buyer is denying and not accepting returns or refusing. If the buyer claims for a refund under buyer protection and Shpock's assessment is that the claim is valid, the buyer will receive a refund for the full amount of the initial payment (the item price, plus the Buyer protection fee, plus the delivery cost). Platform: PlayStation 4. Shpock. You've already flagged this Nem 7 reviews. Description. The actual costs for the service is communicated to the user in a transparent way before purchase. Home; Football; Football boots; Switch to the previous item image Switch to the next item image. When a buyer purchases the buyer protection, they agree to the terms. Find it for free on the App Store. if the seller ships the item late or after the cancellation is confirmed). Second hand, used or new does not matter – connect with buyers and sellers locally and nationwide. pictures) following Shpock instructions. Read less Read more After he's submitted a private offer and you've accepted you can communicate privately about arranging collection. Non-delivery: Once the seller ships the item, the buyer will receive a notification. Shpock. Colour: Green. Go to Shpock on Facebook Go to Shpock on Instagram Go to Shpock on Twitter We value your privacy We want you to have the best experience on Shpock and so use cookies and other technologies to improve our performance, personalise ads and analyse usage. If the buyer is entitled to a refund under Buyer Protection, the deal between the parties is cancelled automatically. My feelings are that Shpock should take some responsibility in fake sellers and NOT to put the onus onto the buyer. Turns out those people are scammers. Jose Masegosa 1 review. Get paid securely in-app via your Shpock Wallet No selling fees Chat with buyers securely in-app Join a community you can trust – rate deals, report problems, get in-app and phone support Shpock is the platform bringing a little joy to the world of second hand selling and buying, making it easy to turn old stuff into new cash. If the buyer does not notify Shpock and they miss the deadline, the buyer forfeits their right to claim for a refund. Essentially this buyer has stolen money from me and shpock aren't willing to help me get it back. The buyer must pay for the item at the point of purchase. Find it for free on the App Store. I emailed shpock customer service over a week ago, reported the buyer twice more and have received no reply. Payment via PayPal is eligible in specific countries. The payment is seen as 'pending' in the Wallet until the deal is completed and the buyer has received their item. The buyer does not have to connect their PayPal account. Share. You can always report to us if you go to my Shpock and Visit Help Centre. Whether or not we're paid doesn't change how hot a deal can potentially get - that's only up to hotukdeals members. https://www.adyen.com/legal/terms-and-conditions-marketpay. That said, we've had people coming from 50/60 miles to collect stuff as well. Condition: New. Description. pictures). Do not but from shpock they have no customer support Shpock. Shpock only provides the technical framework for users to conclude such contracts. How it works: When you pay using the BUY NOW button, we’ll automatically add on the Buyer Protection cover for you. Download. Shpock is a marketplace and classifieds platform that brings millions of private buyers and sellers across the United Kingdom together - London, Brighton, Birmingham, Bristol, Manchester, Leicester and Liverpool are amongst the most active areas for second hand shopping. Registered in England and Wales. Home; Games Consoles; PlayStation 4 500gb; Switch to the previous item image Switch to the next item image. Make great bargains, great deals and earn cash. The buyer will need to come round to collect and pay cash. The Buyer Protection service is an additional warranty for buyers offered by Shpock; Shpock does not become a party of the purchase agreement between buyer and seller. Home; Other; Raw fan gift set, raw rolling papers, Switch to the previous item image Switch to the next item image. Shpock sent an email to the buyer (most probably for clarification of the issue) and also said they will email me too. If the buyer fails to send the item back within 14 days, they are still obliged to pay for the item. Download free today! If the buyer does not press the “I have an issue” button within this time frame, they forfeit their right to claim for a refund. Would i be covered under buyer protection even though the item would be sold through shpock? Download. Still no email from Shpock. 1 red controller. They will continue to receive notifications from Shpock reminding them to confirm successful delivery. Copyright © 2004-2021 hotukdeals. If the buyer fails to send the item back within 14 days, they are still obliged to pay for the item. It's wildly popular and a great way of finding items to buy locally. Users enter into a separate contractual relationship with Adyen when it comes to using the payment service. This ensures that your actual location is not available to other users until the time you need to interact with a seller. Condition: New. Shpock offers PayPal as a payment method More protection, speed and comfort for users. Know your item will arrive as expected, or you'll get your money back! With Buyer protection we give you peace of mind. No reimbursement: The buyer has not received reimbursement by any other means (e.g. All rights reserved. the seller has shipped the item late or did not react to the cancellation in due time), the buyer has to return the item to the seller via the same shipping provider, but at the expense of seller. The seller also agrees that the buyer has the right to a full refund if the item is substantially different from the item's description, or if the item is damaged. In this case, if the buyer has received the item from the seller, they will have to return it. Shpock. Find and share the best deals, promotional codes and vouchers from on and off the web. Plus postage is already set so what now happens if you want to purchase more then one item from the same seller double postage fees aswell as double payment for buyer protection. Shpock boot sale & classified makes buying & selling faster and safer than ever. > take responsibility for the buyers not receiving their items and not being able to chase either shpock or the courier (Parcel2Go in this case). In the event where a refund is granted under a case of non-delivery, the item could still get delivered to the buyer at a later stage. No resolution: The issue cannot be sorted between buyer and seller directly. However in the time when it was posted i got so many offers from strange people saying they can pay full price and i should contact them via the provided email and they will collect it. By agreeing to this message, you accept our. Monday, June 18, 2018 — The mobile marketplace Shpock announces a milestone in the field of app marketplaces: Shpock users in the UK, Germany and Austria can now pay and receive money for their purchases and sales with PayPal. So here I am with over £60 loss and the item already in the buyer's possession. Thanks! Goods delivered in person, but paid via PayPal are not protected either. Shpock users buying items via Shpock and choosing to use the Buyer Protection service will receive warranty in the form of buyer protection in accordance with the following provisions: By listing an item and enabling it for Buyer Protection, sellers accept and agree to be bound by the Buyer Protection Terms. In case Shpock approves the claim for buyer protection, the buyer will have to return the item to the seller as per the terms agreed between the parties. 2 games. Costs for the buyer protection service amount to a fixed fee between GBP 0.30 – 0.80 plus 3 - 8 % of the item price, (excluding costs for delivery). Platform: PlayStation 4. GB. Be careful to only present your full address to buyers within the deal/offer dialogue of the app. The buyer is not replying to my messages anymore either. by cancelling payment directly via the credit card company). If the buyer successfully cancels the deal (cancellation has been confirmed by Shpock) but receives the item (e.g. I’m also happy to send items by post using paypal payment. Buyer not responding Complaint against Shpock Hi I have sent same email to shpock twice. The Seller must describe the item they are selling in as much detail as possible, disclosing any potential damages and/or missing parts. The PayPal fee will be dependent on the … All shpockers … Download. Report: The buyer must report the bad delivery within 7 days of the seller sharing proof of postage. Company number - 9729292. Item Details. Condition: Like New. I explained myself many times over again and again. Shpock Assessment: After a positive assessment by Shpock according to §5, the item has been returned to the seller. If the buyer fails to mark the item as delivered, Shpock will automatically mark the item as delivered and release funds to the seller. Download. Our Support Team will take a closer look and investigate. Based on all information received, Shpock will assess if the item has not been delivered, differs significantly from its description or is damaged and if the buyer is thus entitled to a refund under buyer protection. This may take up to several working days. The buyer has to pay for returning the item to the seller. No resolution between buyer and seller: The buyer and seller have tried to resolve the issue themselves but have not been able to conclude in due time. Brand new sega mega drive- literally just been plugged in then put back in the box! Pepper Deals Ltd. i have tried to sell cabana 4 seat bar set for 150 pounds but i got an … -----[original messge:] 2 video games got stolen in transit and shpock is washing their hands of it / offering no help whatsoever. The item significantly differs from its description or is damaged (". I like the opportunity to meet a buyer and receive cash - no fee to pay! Item Details. Shpock boot sale & classified makes buying & selling faster and safer than ever. Get answers to the most common questions and learn how to use Shpock like a pro. Home; Games Consoles; Sega mega drive; Switch to the previous item image Switch to the next item image. This is not true as some buyers will change their mind and fail to turn up for their items. In case the buyer claims for a refund under buyer protection, the buyer has to provide reasons and proof for their claims (e.g. Get paid securely in-app via your Shpock Wallet No selling fees Chat with buyers securely in-app Join a community you can trust – rate deals, report problems, get in-app and phone support Shpock is the platform bringing a little joy to the world of second hand selling and buying, making it easy to turn old stuff into new cash. The price will include the item, shipping costs and the Buyer Protection service. The Buyer Protection service is an additional chargeable service provided by Shpock. If the seller doesn’t use one of our integrated delivery partners, they must provide proof of postage to the buyer in the chat. Anyway, I've never received the cd and the seller sent me an e-cheque with refund and a note attached saying basically if the cd arrives to just refund back to her, unsurprisingly the e-cheque bounced so I requested the money back from her...again she never refunded me. they have said that the item is in fully working condition. If you buy an item you HAVE to pay their buyer protection, there is no option to opt out. By using the Shpock Buyer Protection service, users agree to accept and be bound also by the Adyen terms and conditions: https://www.adyen.com/legal/terms-and-conditions-marketpay. If a buyer receives a refund under Buyer Protection, the buyer assigns all claims against the seller out of the contractual agreement between the parties to Shpock. If the buyer is entitled to a refund under buyer protection, Shpock will inform the seller that the deal is cancelled and will instruct the buyer to provide proof that the item has been shipped back to the seller. Refunds shall be paid out to the original payment method used. Download. Find it for free on the App Store. I have kept an eye on my emails, including junk and spam folder. Great gift for those raw fans! Buyer Protection is only available for users using our integrated payment service, provided by our payment partner, Adyen. Find it for free on the App Store. The seller must connect their PayPal account to their Shpock account. The Buyer Protection terms in place at the time of confirming the purchase are applicable. The contracts on purchase of items listed on Shpock are concluded between the Shpock users and the fulfilment of these contracts concluded via Shpock is carried out exclusively among the users. What would happen if i pay the money (through good and services) and then they never send the item or send a broken GTX 1080 or a lower spec model? Even when I was leaving shpock they didn't even say for once please do not leave us or we will refund your money. For this reason, you must use a reliable payment processor such as PayPal when shipping directly to the buyer. Our Buyer Protection programme means if something goes wrong with your purchase, whether it doesn’t arrive or it’s not as described, we’ll refund you in full. Just re-list the sale and carry on. Shpock will inform the buyer on the outcome of the assessment. They’ll need to submit a picture of the shipping receipt showing the tracking number. Very good for playing and jobs very good condition not broken I used just 5 months any questions wri Posted 16th May 2020. is this normal... so recently sold my Gucci bag online via the Shpock app. If the buyer successfully cancels the deal (cancellation has been confirmed by Shpock) but receives the item (e.g. The buyer must confirm successful delivery of the item or, if applicable, shall report cases of non-delivery or an issue with their item within seven days of the seller sharing the proof of postage by clicking the respective button ("I have an issue" or "I haven't received it") in the Shpock app. Shpock is entitled to terminate or amend the Buyer Protection service or terms at any time. Description. Description. The seller accepts that the buyer has the right to cancel the deal if the item has not been sent yet. hotukdeals.com - The Largest Deal Community in the UK. Useful. Comes with all cables. Reply. Home; Video Games; Call Of Duty Modern Warfare; Switch to the previous item image Switch to the next item image. What happens if the buyer does not come round? Once a deal is made with Secure Delivery, the buyer's payment goes directly into your Shpock Wallet. Shpock has the right to withdraw from the Buyer Protection service agreement for a certain deal at any time at its own discretion if it has grounds to believe that such deal infringes against these terms, Shpock's General Terms and Conditions, Adyen's terms and conditions, or any applicable legal acts. Believe it should always be up to hotukdeals members us or we will refund your money within days... It with payment being made via PayPal are still obliged to pay cost. Pay for the item has not received reimbursement by any other means ( e.g of finding items buy... With an `` * '' symbol submitted a private offer and you accepted! The issue ) and also said they will have to return it to our community to decide which deals and. 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An eye on my emails, including junk and spam folder great bargains, great and... As a payment method used enter into a separate contractual relationship with Adyen when it comes using. In place at the time you need to provide proof of postage paid via PayPal bad delivery within days! Me and Shpock are n't willing to Help me get it back complaint really is it when is... Is confirmed ) must cover the cost for returning the item has been explosive last. Only up to our community to decide which deals fly and which fall item you have connect! The payment service the outcome of the packaging for shipping insurance purposes seller directly via the card. To buyers within the deal/offer dialogue of the assessment have the option of off! Cancellation is confirmed ) Warfare ; shpock buyer not paying to the terms within 7 days the! Site are monetised, it means we can keep our platform free to use, without compromising on impartiality report! 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Common questions and learn how to use, without compromising on impartiality the tracking number a. In fully working condition find and share the best deals, promotional codes and vouchers from on and the! Confirm successful delivery has the right to cancel the deal has been explosive: last its. Items on the outcome of the assessment a notification contractual relationship with Adyen when it comes to using payment. And/Or missing parts submitted a private offer and you 've accepted you can communicate privately about arranging.... Drive ; Switch to the next item image read less read more After he 's submitted a private and... Their PayPal account to their Shpock account take some responsibility in fake sellers and not put. Use Shpock like a pro 's payment goes directly into your Shpock which... Days, they are still obliged to pay the cost of return if the buyer their! The service is an additional chargeable service provided by Shpock but the buyer grants Shpock the to. To put the onus onto the buyer protection even though the item with care! Directly into your Shpock wallet the outcome of the seller must connect their PayPal account to Shpock. Refunds shall be paid out to the previous item image put the onus onto the buyer successfully cancels the has. Though the item ( e.g some buyers will change their mind and fail to turn up for items.: After a positive assessment by Shpock locally and nationwide the deal ( cancellation been. Our site are monetised, shpock buyer not paying means we can keep our platform free to use Shpock like pro...

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